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• Roland Corporation manufactures electronic equipment and computer music equipment. With manufacturing operations and sales affiliates around the globe, Roland focuses on expanding its worldwide business through sustained innovation.
  
  Roland Corporation needed an IT infrastructure to help employees share information and collaborate around the globe. The company created a social network powered by IBM Connections and IBM Lotus Quickr software.
  
  As a result of using the social network, employees can informally share information and ideas wherever and whenever they choose, helping enhance productivity and creativity. Solutions Implemented Include: Lotus Quickr, IBM Connections

• Russell’s Convenience is a subsidiary of HJB Convenience Corporation that retails high-end foods and other convenience products to customers in large high rise office buildings.
  
  Russell’s Convenience needed an easy way to connect and share information among its 25 stores and with its licensees, vendors and partners to quickly identify and resolve operational issues. The company adopted the IBM LotusLive Engage service to enable staff members to communicate more seamlessly and transparently across stores and with external stakeholders. As a result, the company now has greater transparency into operations and is able to respond more quickly and flexibly to the insights generated from more engaged project teams. Solution Implemented Include: LotusLive Engage

• Cabin Attendants Union - The Cabin Attendants Union (CAU) is responsible for the organization of air stewardesses, stewards and pursers in the Danish division of Scandinavian Airlines (SAS). The union is funded by monthly contributions from the salaries of 1,500 members, which CAU checks each month. However, its legacy email and document management solution was struggling to cope with the workload. Many CAU staff also work part-time as cabin attendants, so the company needed mobile support to be built into its solution.
  
  Previously, CAU used Microsoft Outlook and Exchange for its email and calendaring but encountered a number of problems and issues with this system. CAU worked with IBM Advanced Business Partner Teamsoft to consolidate its Microsoft Outlook, Excel and Exchange software into a more reliable IBM Lotus/ Domino based document management platform – TeamCase – which is now used to file all the company’s records. A special module developed by Teamsoft handles the monthly calculation of member fees, and Lotus Traveler and iNotes applications provide mobile functionality. As a result, CAU eliminated its paper processes, reducing its storage footprint by 10 square meters. With TeamCase, calculation of membership fees now takes hours, not days. Lotus Traveler and iNotes let CAU staff access their email, even when experiencing a layover far from the office. Solutions Implemented: Lotus Notes Traveler, Lotus iNotes, Lotus Domino
  
  
• Chilean Red Cross (Cruz Roja Chilena) - Chilean Red Cross seeks to fulfill the humanitarian values of the International Red Cross Federation. Active in Chile for more than a century, it focuses predominantly on disaster response, disaster management and health. The organization performed most of its logistics work manually and lacked the means to optimally manage its resources and coordinate disaster response and humanitarian relief with the desired rate of speed and efficiency.
  
  The Chilean Red Cross modernized its operations with an innovative cloud-based disaster and resource management solution that provides online collaboration tools and Web 2.0 capabilities. As a result of this implementation, technological capabilities of disaster response operations increased by 100 percent, search rate completion for missing persons was accelerated from two years to two weeks, and the ability to mobilize and deliver relief aid with accuracy and speed increased significantly. Solutions Implemented: LotusLive Connections, Lotus Symphony, LotusLive Engage, LotusLive Meetings, IBM Sametime, Linux, System x running Linux - Red Hat, System x: System x3250 M3, GTS Integrated Technology Services
  
  
• Crowley Maritime Corporation - Crowley Maritime Corporation (Crowley) provides a diversified suite of marine, transportation and logistics services tailored to the needs of business and government entities operating in a range of industries worldwide.
  
  Crowley needed to make more applications available to customers. The company worked with IBM and IBM Business Partner Ultramatics, Inc. to develop a multitiered IBM WebSphere® software-based solution that enables its customers to intuitively access applications and perform some administrative tasks, such as shipment bookings, themselves via the Internet. As a result of this solution, Crowley saves USD500,000 annually, while reducing staffing needs and increasing customer satisfaction by streamlining customer support processes and enabling customer self-service. Solutions Implemented: WebSphere MQ, WebSphere Process Server, WebSphere Portal.
  
  
• EllisDon - EllisDon is an employee-owned company, founded in London, Ontario in 1951 and has grown to become a major international firm. EllisDon provides services in Construction Management, Project Management, Design Build, Public-Private Partnerships (P3) and General Contracting.
  
  The IT infrastructure at EllisDon was costly, difficult to manage, and was failing to keep pace with rapid business growth, causing lost productivity due to performance bottlenecks and service degradation. EllisDon worked with IBM to deploy a private cloud solution comprising IBM System x® servers running VMware vSphere virtualization technology, with virtualized data storage on IBM XIV® Storage System. As a result of this deployment, virtualization of storage and server landscapes has simplified administration, saving time, cost and effort, and increasing productivity; XIV delivers enormous performance gains while cutting energy usage. Solutions Implemented: Storage: XIV, System x: System x running VMware, VMware vSphere Hypervisor 4.1 U1 with IBM Customization, DB2 for Linux, Lotus Notes.
  
  
• AP7 - AP7 is a Swedish pensions company, responsible for managing premium pension assets on behalf of Swedish savers. To support the pension plans of millions of Swedish citizens, AP7 harnesses the expertise of local fund managers around the world. The company wanted to find a way to standardize and control its interaction with these external portfolio managers.
  
  AP7 worked with IBM® Business Partner TradeChannel to develop TradeseC. TradeseC is an application built on IBM Collaboration platforms that enables secure communications and rule-based transaction processing with a minimum of manual effort. Deploying TradeseC at AP7 reduced manual workload, allowing the company to maintain lean staffing levels and keep costs low. TradeseC also introduced business rules that enhanced AP7’s control over external portfolio managers’ transactions and increased transparency, giving AP7 an instant overview of current assets and exposure. Solutions Implemented: Lotus Domino; Lotus Notes; Business Process Management (BPM); Digital Workflow Transformation; Information Integration; Small & Medium Business; Smart Work.
  
  
• Amadori Group - Amadori Group is a leading Italian company that focuses on the production and marketing of poultry products. Amadori wanted to exploit the potential of online marketing and social networks to communicate more effectively with younger consumers. The company also wanted to use online resources to gain new insights into its consumer base.
  
  With help from IBM® Business Partner Tecla, Amadori used IBM Web Content Management to create and manage content for four product-based mini-sites, which were integrated with Facebook and YouTube, enabling direct access to Amadori’s YouTube channel and Facebook page. This solution significantly improved Amadori’s online profile, enabling the company to communicate more directly with younger consumers and increase consumer loyalty, and also enabled the creation of an up-to-date database of consumer details. Solutions Implemented: WebSphere Portal, IBM Web Content Manager, SPSS Modeler.
  
  
• Doncasters Group - Doncasters Group Ltd is a leading international engineering company that manufactures precision components and assemblies for the aerospace, industrial gas turbine, specialist automotive, petrochemical, construction, industrial, transportation and recreation markets.
  
  The organization needed to increase the number of its worldwide facilities accredited with environmental compliance. Without a single, transparent solution, audits were time-consuming and costly and there was a lack of visibility when something went wrong.
  
  The company deployed a solution based on IBM Lotus Notes and Domino, provided by IBM Premier Business Partner GROUP Business Software (GBS). GBS FastWorks enables organizations to accelerate time-to-value in deploying compliance, take a more proactive stance on health and safety, and protect themselves from a legal standpoint. Deploying GBS FastWorks at Doncasters Group resulted in Increased transparency and accountability, ensuring accurate and fair allocation of responsibility in the event of an incident, promotes a two-way, proactive approach to health and safety, saves time and money on audits, and makes it easy to achieve accreditation for sites. Solutions implemented include: Lotus Notes, Lotus Domino.
  
  
• Nicrometal - Floppy Computer Systems, an IBM Business Partner, helped Nicrometal to develop an IBM Lotus Notes and Domino application to keep track of the company’s customer and supplier relationships, manage its vehicles and containers, and automatically generate and store the relevant documentation. Solutions implemented include: Lotus Notes, Lotus Domino.
  
  
• Insurance Data Processing (IDP) - IDP boosts revenues by helping small insurance carriers and their agents compete against larger insurers with its SaaS-based InsuraSphere Agent Portal powered by IBM WebSphere Portal software and the IBM WebSphere ILOG JRules environment. Solutions implemented include: WebSphere Portal, IBM Forms, IBM Web Content Manager, WebSphere ILOG JRules, WebSphere Enterprise Service Bus, WebSphere Process Server
  
  
• Reliance Life - Reliance launched a comprehensive self-service portal solution called Lifeline which has lowered operational costs by 30% while making the customer experience more streamlined and transparent. More importantly, the solution enabled Reliance to evolve its business model in a way that positioned it for a broader base of market growth than its competitors. For the company, this new strategy has led to industry-leading growth and a dramatic increase in market share. For the rural citizens who now find life insurance within reach, it promises a life of greater security, control and peace of mind. Solutions implemented include: WebSphere MQ, WebSphere Process Server, InfoSphere DataStage, InfoSphere QualityStage, WebSphere Business Modeler, WebSphere Portal, WebSphere Integration Developer, GTS Integrated Technology Services
  
  
• Wimbledon - All England Lawn Tennis and Croquet Club (AELTC) - The All England Lawn Tennis and Croquet Club is responsible for staging the world’s leading tennis tournament. As the popularity of Wimbledon continues to increase, the Club has implemented many multimedia “touch points” for the at-home fan and needed to enhance the Wimbledon experience for its fans at the venue, who could only watch one match at a time. The Club also wanted to make the venue easier to navigate, to make attending Wimbledon the premier Grand Slam experience.

IBM Global Technology Services - Integrated Technology Services and Global Services - Application Services create a mobile Application that allows on-site visitors to use location-based mobile technology and live video feeds to significantly enhance their experience of the event.

From tennis courts to food courts, ATMs to restrooms, the Wimbledon App offers a pop-up display to annotate what the user is looking at or where the nearest facility is located. Location information can be displayed on a map of the Wimbledon site and a “take me there” option guides you to your destination. Even more exciting—by using GPS mapping and the phone’s internal compass—the App “knows” what the user is looking at. If a user points the phone towards one of the three match courts, the user can “see through the walls” and watch real-time tennis on any court, from anywhere in the venue.

Solutions implemented include WebSphere Portal, WebSphere Application Server, WebSphere Message Broker, DB2 Enterprise Server Edition. Click the link above to see the full IBM collaboration Solutions case study and get details on app statistics, visitor numbers, and much more.

• German Insurance Company - This German insurance company is an IT provider for one of Germany’s largest banking and financial groups. The insurer develops and manages software applications on distributed as well as mainframe platforms. The company sought a workflow prioritization solution that would not only direct correspondence to the proper employee, but would also analyze the workflow and alert management when backlogs occurred allowing an immediate response. They implemented a comprehensive and intelligent workflow management solution from IBM that gave them Real-time monitoring so managers can immediately reallocate resources if there is a backlog or increase in certain workloads. Solutions IMplemented include: WebSphere Portal Server; WebSphere ILOG JRules; WebSphere Process Server; WebSphere Business Modeler; WebSphere ILOG Rule Team Server; GBS BAO: Advanced Analytics and Optimization; Business Integration; Business Process Management (BPM). Click the link above to see the full IBM Collaboration Solutions case study.
  
  
• Basingstoke and North Hampshire NHS Foundation Trust (BNHFT) - Basingstoke and North Hampshire NHS Foundation Trust (BNHFT) provides acute hospital services to a population of around 300,000 patients. As part of its strategy to deliver the 5 key elements defined by the Department of Health as necessary to create a tipping point in demand for clinical IT systems, BNHFT automated its paper-based processes for ordering tests and prescribing drugs using IT systems from Sunquest Information Systems and JAC. The Foundation Trust then saw an opportunity to make this digital information more easily accessible for clinical staff. Solutions. Click the link above to see the details of the full IBM Collaboration Solutions case study.
  
  
• Christian Brothers Services - A nonprofit service provider to Catholic institutions, Christian Brothers Services (CBS) is the administrator of 11 independent trusts that fund health, property/casualty and retirement benefits for 3,000 church-related organizations in the United States and Canada. The organization was facing an increasingly distributed workforce and users required access to collaboration tools when they were in the field or working from home. In this case study you’ll see how IBM Business Partner Mercury Consulting Corporation worked with CBS to install IBM Lotus Quickr and IBM Lotus Sametime collaboration software to add team projects, groups and instant messaging, improving collaboration between staff members, as well as with vendors and customers. Productivity improved because of an increased ability to share information. Solutions implemented include: IBM Connections, Lotus Quickr, IBM Sametime. Click the link above to see the full IBM Collaboration Solutions case study details.
  
  
• GFI - With over 10,000 employees, GFI Software is a major European player in the domain of IT added-value services. GFI is also a publisher and distributor of software packages, including related consulting services. For more than 15 years, the “RAD Race” application development contest in Belgium has become a legendary test of software developers’ skills, garnering press coverage in major magazines in Belgium and the Netherlands. GFI set out to prove that the 2010 contest could be won using the IBM® Lotus Notes® and IBM Domino® rapid application development environment. Solutions implemented include: Lotus Notes, Lotus Domino, Lotus Domino Designer. Click the link above to go to this IBM case study.
  
  
• Rietumu Banka - Rietumu Banka is the largest bank in Latvia, generating 44 percent of local banking sector profit in the first half of 2010. It serves corporate customers and high net worth individuals in Latvia, Russia, other SIC countries and Eastern and Western Europe with comprehensive banking services, secure modern technologies and an individualized approach to customers. As a fast-growing bank Rietumu was hampered by siloed information, inconsistent processes and disconnects between Internet banking and other core applications. They needed an upgrade to a modern, fully integrated customer relationship management and workflow applications, increasing efficiency and service while lowering costs. Solutions implemented include: Lotus Domino; Lotus Notes; Lotus Workflow. Check out the full IBM Collaboration Solutions case study.
  
  
• Duke University - Duke University is a private research university located in Durham, North Carolina, United States. Duke’s research expenditures are among the largest ten in the nation, it consistently ranks in the top 10 academically, and it’s 26 varsity sports teams, known as the Blue Devils, have won twelve NCAA team national championships. The Duke University Health System, combines the Duke University School of Medicine, the Duke University School of Nursing, the Duke Clinic, and the member hospitals into a system of research, clinical care, and education. See the full IBM Collaboration Solutions case study at the link above.
  
  About four years ago, the Duke University Heath System framed an ambitious plan to change the way it delivered healthcare to provide an increased focus on prevention and results, increasingly safer practices, and a more active role for the consumer in making health care choices. An important part of Duke’s transformation would involve the addition of a series of new clinical information capabilities, such as physician order entry.
  
  Through a series of Lotus and other IBM solutions, Duke implemented HealthView Portal, Duke’s one-stop source of healthcare information and services for its patients. HealthView synthesizes information from across the Duke enterprise for presentation through a unified portal interface that provides access to services such as the ability to request and book appointments, pay bills, view personal medical information and history, complete appointment registration in advance of appointments to save time, and more. Solutions implemented include Lotus Forms, Lotus WebSphere Portal, Cognos Business Intelligence, InfoSphere DataStage, InfoSphere QualityStage. Go to the link above to check out the full IBM Collaboration Solutions case study.
  
  
• GHY International - To help accelerate its globalization and improve employee communication, Berlitz, working with IBM Software Services for Lotus, creates a global platform for collaboration and knowledge sharing based on IBM WebSphere Portal, IBM Lotus Connections social networking, and IBM Lotus Sametime instant messaging software. Solutions implemented include WebSphere Portal; Lotus Connections; Lotus Sametime. Go check out the full IBM Collaboration Solutions case study.
  
  
• Mystery Large Local Government - An unnamed large county government needed to build a portal to enable citizens, businesses and associations to do business with the county more easily, without having to visit county offices or fill out forms that duplicated other information and found the solution with IBM WebSphere tools. Implementing IBM WebSphere technologies and agile Web services the mystery county integrated applications with legacy systems to help citizens, businesses, associations and employees adopt more streamlined business processes on the Internet, leading to 10 million hits to the government portal in 4 months, $468 million in revenues received over the Internet, a 25% decrease in time-to-value for new services developed with SOA, and more. Solutions implemented include AIX; WebSphere Portal; WebSphere Portlet Factory; WebSphere Application Server; Power Systems; Service Oriented Architecture. Click on the title above to check out the IBM case study
  
  
• Berlitz International - To help accelerate its globalization and improve employee communication, Berlitz, working with IBM Software Services for Lotus, creates a global platform for collaboration and knowledge sharing based on IBM WebSphere Portal, IBM Lotus Connections social networking, and IBM Lotus Sametime instant messaging software. Solutions implemented include WebSphere Portal; Lotus Connections; Lotus Sametime. Click on the title above to check out the IBM case study
  
  
• Celestica - Celestica designs, manufactures and ships complex electronic components for international clients, manages customer relationships, operates end-to-end supply chains and logistics, and develops processes and software to support its clients. In an industry that faces ongoing margin pressure, operational efficiency is critical to business success. With constant pressure on costs, the company, including its IT department, maintains a sharp focus on increasing productivity and efficiencies across the organization. To meet these challenges, Celestica created a shared information platform across software and product design, using IBM Lotus Connections, IBM Rational Team Concert and SAP and related applications, linking customer sales, delivery and returns data in a unified solution. They implemented SAP BusinessObjects applications to assist executives to identify manufacturing faults based on customer returns data, highlighting process improvements that were not previously visible – in one case identifying a $40 million savings opportunity. They deployed Lotus Connections to enable global knowledge sharing that helps to solve client challenges without reinventing the wheel. Click on the title above to check out the IBM case study
  
  
• SIT La Precisa - A manufacturing company in Italy saves time and money while improving collaborative and organizational capabilities when it purchases 115 IBM LotusLive Engage and LotusLive iNotes online software licenses to connect operations between its headquarters in Italy to external branches throughout the world. Solutions implemented include LotusLive Engage; Cloud Computing. Click on the title above to check out the IBM case study
  
  
• Signature Mortgage - A US-based mortgage company reduces the loan-processing time from an average of seven days down to 24 hours, cuts costs, improves efficiency, and increases customer service when it works with IBM Business Partner Silanis Technology Inc. to implement a solution using IBM LotusLive Engage software. Solutions implemented include LotusLive Engage; Business-to-Consumer, and Cloud Computing. Enterprise Edition. Click on the title for the full IBM Collaboration Solutions case study.
  
  
• Modelleisenbahn - Modelleisenbahn GmbH is a leading European manufacturer of model railways with 800 employees and locations in three countries. COC IT-Services, an IBM Premier Business Partner, helped Modelleisenbahn create a CRM solution based on the company’s existing IBM Lotus Notes and Domino platform, and integrated with its Infor ERP Baan solution. The solution leverages XPages to provide a rich and flexible interface. Solutions implemented include Lotus Domino; Lotus Notes; Business Intelligence; Enabling Business Flexibility; Information Integration; IT Optimization; and Optimizing IT. Click on the title for the full IBM Collaboration Solutions case study.
  
  

• Sennheiser - Established in 1945, Sennheiser is one of the world’s leading designers and manufacturers of audio equipment with customers and partners in 90 countries, and annual sales of around €389 million. Sennheiser’s existing project management methodology within the IT department involved the use of a number of different systems and relied mostly on email. Only the IT team were able to access the project management system, but in reality, line of business users needed to be able to view this information too. With the help of an IBM business partner, Sennheiser deployed a new system built on Lotus Connections, Lotus Quickr, Lotus Sametime, and leveraged the service-oriented architecture (SOA) capabilities of IBM WebSphere Portal to orchestrate existing components into a single portal. Role-based access enables both internal and external users to search documents, blogs, activities and discussion forums for information, and interact in real time using business networking and instant messaging tools. Solutions implemented include: Lotus Connections, Lotus Notes, Lotus Quickr, Lotus Sametime, WebSphere Portal. Click on the title for the full IBM Collaboration Solutions case study.
  
  
• University of North Carolina (UNC) - The sheer quantity, complexity and diversity of the information that underpin UNC’s operations; with sources ranging from patient admissions data to lab results to radiology images, and more, is the underlying challenge of implementing informatics at UNC. For this information to be useful across all of its operations, UNC needed to first synchronize these disparate sources into a “single version of the truth” in the form of a data warehouse that can be counted on for consistency and accuracy - all the while conforming to requirements around data integrity, patient confidentiality and a number of other governance parameters. Through the implementation of a completely new information resource for the entire UNC system the University realized ten times faster identification of research cohort targets, shortening the time and cost of launching new research projects; facilitated more than $60 million in new research funding due to superior data management capabilities; gained the ability to negotiate higher reimbursements from payers by demonstrating adherence to high quality care practices, and improved their ability to infuse clinical research into patient treatment and medical education. Click on the title for the full IBM Collaboration Solutions case study.
  
  
• Finnish Defence Forces - The Finnish Defence Forces include the military branches of the Finnish Army (Maavoimat), the Finnish Air Force (Ilmavoimat), and the Finnish Navy (Merivoimat). Understanding that “Speech has a lot of elements and expressions of will that cannot be transmitted by text or image only ,“ the Finnish Defense Forces realized that commanding forces through voice is as important today as it ever has been and saw the need for an effective, easy-to-use and secure voice communications and collaboration tool for operational command and control that supports swift planning and decision-making.
  
  To solve their problem, they chose IBM's Lotus Sametime Unified Telephone (SUT) as the ultimate unified communications solution. It integrates telephony functions and collaboration tools on the user's workstation into a single package. The SUT communications solution can be connected to both conventional and IP (Internet Protocol) based private branch exchanges. It facilitates communications from the Defence forces' operational network to all other official networks as well as public telecommunications networks. Solutions implemented include Lotus Sametime Unified Telephony; Lotus Sametime; GTS ITS Integrated Communications: Converged Communications; IP Converged Communications; IP Converged Communications. Check out the full case study to learn more about why the Finnish Defence Forces chose SUT, how it works, and more. Click on the title for the full IBM Collaboration Solutions case study.
  
  

• VicRoads - As a statutory Corporation within the Victorian Government infrastructure, VicRoads delivers social, economic and environmental benefits to communities throughout Victoria by managing road networks, implementing road safety programs, and providing vehicle registration and driver licensing services. VicRoads needed to refresh its intranet to provide additional functionality and performance, integrate additional business applications for easy access by employees, and improve performance search capabilities.
  
  VicRoads moved to a platform built on IBM WebSphere Portal 6.1, Lotus Web Content Management and Omnifind Enterprise Edition. Improving the user experience and making the intranet a single source of information means employees can now more quickly and easily access content – plus additional functionality for project collaboration, video conferencing and more. VicRoads’ IT staff benefit from much simpler application integration, ensuring they can quickly and easily make additional business systems available through the intranet. Solutions implemented include: WebSphere Portal, Lotus Web Content Management, OmniFind Enterprise Edition. Click on the title above for the full IBM Collaboration Solutions case study.
  
  
• Knoxville Utilities Board - Knoxville Utilities Board (KUB) is a municipal utility that provides electric, gas, water and wastewater services to approximately 440,000 customers in Knoxville, Tennessee. KUB’s website had little customer self-service functionality, forcing customers to contact the company’s call center to access account information, start and stop service, pay bills and report outages. The company sought to implement a robust architecture that provides security, failover and redundancy while addressing immediate integration needs and providing the foundation for services reuse. To control costs, KUB needed the solution to be manageable with existing full-time staff.
  
  KUB implemented IBM Lotus and Websphere solutions to quickly consolidate applications and content for internal users and customers alike, easily control portal content, exchange data between applications serviced by the portal, and interact directly with data from other systems in use at the company, such as PeopleSoft CIS, Fiserv and US Payments, and Intergraph’s Outage Management and Dispatch system. This implementeation resulted in Over 65,000 customers switched to paying their bill online, extremely positive customer satisfaction surveys, and very high site usability (less than 1 percent of call center volume is related to the new site). Solutions implemented include WebSphere Integration Developer, WebSphere MQ, WebSphere Portal Extend, Rational Application Developer, Lotus Web Content Management, WebSphere Enterprise Service Bus. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• ZAIN Africa Challenge - The ZAIN Africa Challenge (ZAC) is a televised academic competition sponsored by the mobile network, Zain. The annual competition is part of an overall vision to bring hope and change to regions of Africa where people struggle daily against imposing odds just to meet basic human needs. The team at ZAC needed to come up with a way to bring together the future leaders of Africa to intermix with peers from neighboring countries, experiencing the value of networking, education, and collaboration in ways never possible before. Using a collaboration network based on IBM® Lotus Notes,® ® Domino,® and Sametime®, the producers of ZAC streamlined work that spanned the continent improving productivity, enabling the launch in less than a month, and fostering closer relationships with increased respect across borders. Solutions implemented include: Lotus Domino, Lotus Notes, Lotus Sametime. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Reliance Life Insurance - Reliance Life Insurance understood that for a newly emerging entry in to the market, “smart” means gaining the agility and insight to sense and respond to customer needs better, faster and more profitably than competitors. To translate market potential into new customers, Reliance and its peers needed to establish the business infrastructure — the channels, people, processes and systems — required to handle the influx. These companies also needed to develop the right mix of life insurance products to align with diverse customer needs. Relying on Lotus solutions, Reliance Life Insurance launched a comprehensive self-service portal solution that has enabled it to expand rapidly and cost effectively in India’s burgeoning life insurance market, and gain market insights into the kinds of offerings Indian consumers are looking for. Getting the right products and features to market 50 percent faster enabled Reliance to emerge as an innovator in India’s life insurance industry. Solutions implemented include: WebSphere Portal, InfoSphere DataStage, InfoSphere QualityStage, Rational Application Developer, WebSphere Business Modeler, WebSphere Integration Developer, WebSphere MQ, WebSphere Process Server. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Danske Fysioterapeuter - Working with INOPI, an IBM Business Partner, Danske Fysioterapeuter created an online professional network based on IBM WebSphere Portal. The new portal provides access to email and live news feeds, IBM Lotus Sametime instant messaging, and IBM Lotus Quickr for file-sharing, forums and wikis. Solutions implemented include WebSphere Portal, Lotus Quickr, Lotus Sametime. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Satel Oy - Satel is a Finnish electronics and telecommunications company that specializes in the design, manufacture and international marketing of radio modems for industrial data communication. Satel employees often need to travel domestically and internationally and the company needed to make it easier for colleagues to communicate and collaborate, regardless of their location. Satel worked with ENFO, an IBM Business Partner, to implement a unified collaboration solution that includes email, calendaring, and instant messaging, and can be accessed via mobile devices. Solutions implemented include Lotus Notes and Domino, IBM Lotus Sametime and IBM Lotus Notes Traveler. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
• Viking - Viking is a market leader in maritime safety, providing and servicing essential safety equipment for passenger and cargo ships, offshore installations, fishing vessels, yachts, and defence and fire-fighting industries. VIKING leveraged IBM WebSphere Portlet Factory to build a number of Web applications that help servicing stations print certificates, report product condition and update information online. These applications run on IBM WebSphere Portal and are integrated with the company’s SAP ERP environment. Solutions implemented include WebSphere Portal, WebSphere Portlet Factory, Enterprise Resource Planning, Web Self Service. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Deutsche Notes User Group (DNUG) - A community of IBM collaboration and messaging users improves communication and collaboration capabilities when it adopts IBM Lotus Connections and IBM Lotus Sametime software. Solutions implemented include Lotus Connections, Lotus Quickr, Lotus Sametime. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Finncontainers - Finncontainers specialises in the sale, leasing and transportation of containers for customers in the Finnish domestic logistics and export sectors. The company has its headquarters in Kerava, near Helsinki, employs four people, and generates annual revenues of €3.4 million. The company needed to create an easily accessible source of information on containers, both as a public service and to support its own business model. Netwell, an IBM Premier Business Partner, helped Finncontainers select and deploy DominoWiki, a free open source wiki template that leverages the company’s existing IBM Lotus Notes and Domino platform. The project was completed within just four weeks, in time for an important Finnish logistics exhibition. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
• Sogeti - Sogeti, a Capgemini subsidiary that specializes in technology services, needed to find a way for its more than 20,000 employees spread across 200 offices in 14 countries to share information to speed the formation of consulting teams for customer engagements, while also driving efficiency improvements. Sogeti chose Lotus Connections V2.5. To provide a collaborative Web 2.0 work environment for its employees, Sogeti integrated the new IBM Lotus Connections platform with its existing Microsoft Office, Microsoft Outlook and Microsoft SharePoint software, as well as with first-phase Confluence Enterprise wiki software and improved internal knowledge sharing help the company enter new markets, drive new revenue and create market-share opportunities. Solutions implemented include Lotus Connections. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Iowa 80 Group - A trucking support services company in the United States increases collaboration among its multiple locations and offices while reducing costs when it implements a suite of IBM Lotus software solutions throughout its enterprise. Solutions implemented include Lotus Symphony, Lotus Domino, Lotus Quickr, Lotus Notes, Lotus Sametime, System i, System x.Read the full IBM Collaboration Solutions case study by clicking on the title.
  
• ZSL - ZSL, A global systems integrator, needed to reduce the high costs of licensing and managing a Microsoft environment for its own fleet of desktops, laptops, netbooks and other mobile devices. The company’s IT group wanted an alternative operating system and set of productivity tools that would enhance collaboration among the company’s global workforce and a solution that would help accelerate desktop provisioning, extend the life cycle of existing systems, facilitate remote management and support the move toward a SOA. Implementing a desktop-as-a-service solution, called “PowerCube,” powered by the IBM Client for Smart Work,resulted in a flexible, easy-to-manage and cost-effective alternative to the Microsoft environment that is particularly well suited for mobile employees and a global workforce. Solutions implemented include; Solution: Lotus Symphony, Lotus Domino, Lotus Notes, LotusLive Engage. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Iceland Government - The Iceland Government wanted to find a way to improve communication and collaboration within and between ministries and committees by uniting different tools and sources of information into a single online platform. Nyherji, an IBM Premier Business Partner, helped the Iceland Government design a solution based on IBM WebSphere Portal, providing access to IBM Lotus Domino email and applications such as GoPro, as well as IBM Lotus Quickr document management and collaboration tools. The solution reduces time taken to set up new users by more than 65 percent. Solutions implemented include: WebSphere Portal, Lotus Domino, Lotus Quickr, Tivoli Identity Manager. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
• Fashion Institute of Design and Merchandise - Abstract: The Fashion Institute of Design and Merchandise has a reputation for design excellence that’s resulted in the producers of Project Runway choosing it as ground central for season six of the highly popular TV show. The institute needed to provide improved communication and fast, anytime access to administrative and learning tools on a platform that can scale quickly to handle spikes in traffic. In a smart solution, FIDM improved communication and connects users to critical information and applications with unified messaging through IBM Power Systems IP Telephony from 3Com and portals based on IBM WebSphere Portal Enable. Solutions impleneted include: WebSphere Portal, Lotus Domino, Lotus Quickr, Lotus Notes, Lotus Sametime, Power Systems. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• City of Forest Park Police Services Department - For The City of Forest Park Police Services Department ensuring effective communications among officers and community members is essential for keeping people safe and enhancing the quality of life in their community. When the department began to run out of storage space for their email heavy communications, the costs of a storage area network exceeded their budget. Working with technology partner Simplified Technology Solutions (STS) the police department implemented a full array of IBM Lotus software, including an upgrade to IBM Lotus Notes V8.5, Lotus Quickr and Lotus Sametime Reducing existing storage capacity by 77 percent through the elimination of duplicate documents. Solutions implemented include Lotus Domino, Lotus Quickr, Lotus Notes, Lotus Sametime. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Intelligent Data Services - Intelligent Data Services (IDS) helps its customers enhance sales and marketing efforts by creating customized tele-sales, tele-research, and Web-based information solutions that maximize sales and revenue potential. IDS needed to replace its manual, paper-based processes for data reconciliation and reporting with an electronic solution to improve accuracy, scalability, training, and to reduce costs. Utilizing hosted Lotus Notes and Lotus Domino Enterprise Server software, IBM Business Partner Lotus 911 built a Lotus Notes application that automated IDS’s entire business process through a Lotus Notes client and publishes results to two different Web portals. A program administrator imports subscriber data, builds custom call scripts through an easy-to-use interface and then distributes large quantities of the call guides to callers, who replicate to view and process their call scripts. Solutions implemented include Lotus Notes, Lotus Domino Enterprise Server. Go to the full IBM Collaboration Solutions case study by clicking on the title.
  
• Anderson University - The leading provider of continuing legal education helps legal professionals work smarter with a comprehensive social networking, knowledge sharing, document management and collaboration environment built by IBM Premier Business Partner Gemini Systems on IBM Lotus software. Solutions implemented include: Solution: Lotus Domino, Lotus Quickr, Lotus Connections, Lotus Sametime, WebSphere Edge Server, WebSphere Application Server, WebSphere Application Server Network Deployment. Read the full IBM Collaboration Solutions case study by clicking on the title.
  
  
• Practising Law Institute - The leading provider of continuing legal education helps legal professionals work smarter with a comprehensive social networking, knowledge sharing, document management and collaboration environment built by IBM Premier Business Partner Gemini Systems on IBM Lotus software. Solutions Implemented include IBM Lotus Quickr, IBM Lotus Connections, IBM Lotus Sametime and IBM Lotus Domino software. Check out the full IBM Collaboration Solutions case study by clicking on the title.
  
• Sinochem - Sinochem is China’s largest trading company and its first multinational conglomerate. It operates through more than 100 subsidiaries, engaging in energy, agriculture, chemicals, finance, and real estate businesses. To improve the productivity and collaboration of its employees by making their data and IT tools more accessible, Sinochem engaged IBM Software Services for Lotus to leverage the IBM Lotus Notes platform and created a composite application based on a SOA. Solutions implemented include Lotus Notes, Lotus Symphony, ISSL - Lab Services. Investigate the IBM Case Study by clicking on the title.
  
  
• Faculdade de Informática e Administração Paulista - Faculdade de Informática e Administração Paulista (FIAP ) is a college located in São Paulo, Brazil, focused on training the next generation of IT workers. More than 3,000 students attend the school. FIAP tries to mirror the technologies and practices of the modern job marketplace for the benefit of its students. Because workforces both in and out of IT are increas­ingly asked to work outside of traditional office environments, FIAP needed to adopt collaborative technologies to address the reality of this new job marketplace. FIAP engaged IBM to implement a new e-learning platform that students can use to effectively collaborate with one another and their teachers. Using the new technology, users can create blogs and virtual communities as well as organize online activities. Solutions implemented include: Lotus Connections, WebSphere Application Server, Tivoli Directory Integrator, BladeCenter S Chassis. Read the full IBM collaboration Solutions Case Study by clicking on the title.
  
  
• VZP - VZP is the largest health insurance company in the Czech Republic, with 5,000 employees and 80 branches covering every region of the country. Your System, an IBM Premier Business Partner, helped VZP implement Autoprovoz, a car management system built on the IBM Lotus Notes and Domino platform. The solution is integrated with CCS, a card-based fuel purchasing system. Solutions implemented include: Lotus Notes, Lotus Domino. Read the full IBM collaboration Solutions Case Study by clicking on the title.
• Shikoku Electric Power Company - Shikoku Electric Power Company supplies electrical service to more than 2.8 million people. Recently, the company has expanded beyond the electrical service infrastructure it originally developed and now offers new data communications services, including cable TV, Internet and phone service over fiber to the home (FTTH). Growth drove the need to implement a communications system for knowledge sharing throughout the company, including critical information to enable rapid recovery from power outages during emergencies. When Shikoku Electric began to look at setting up a new system for internal communications, the company’s existing Lotus Notes/Domino implementation seemed a logical starting point. At the time, about 6,000 employees were already using Lotus Notes/Domino to send more than 14,000,000 e-mail transmissions annually. The system also included a database of about 6,500 documents, as well as a workflow system that was being used throughout the organization. Read the full IBM collaboration solutions Case Study by clicking on the title.

Employing virtualization to deploy multiple IBM Lotus Notes and Domino servers on an IBM System z9 Business Class server, and using the resulting expanded software implementation as the basis for a new knowledge sharing system, Shikoku Electric extended the value of existing IT investments in IBM technology, simplifies operations and systems management, and enables cost-efficient scalability by using virtualization to add servers rather than buying new physical equipment. Solutions implemented include: Lotus Domino, Lotus Notes, Linux, IFL, System z9, System z: System z9 Business Class (z9 BC). Read the full IBM collaboration solutions Case Study here.


• La Vacanza - La Vacanza is a small travel agency based in Hoogeveen, The Netherlands, which specialises in arranging accommodation in Italy for Dutch and Belgian holidaymakers. The company has more than 150 properties on its books, including apartments, villas and farmhouses throughout mainland Italy, Sicily and Sardinia. An entirely Web-based business, La Vacanza operates without any face-to-face contact with its customers, saw the need to offer rapid, personal and friendly service to vacationers. Working with an IBM Business Partner, La Vacanza design and implement a Lotus Domino application that enables the creation and publication of new Web pages using predesigned templates – enabling non-technical staff to add information, pictures and other content to the site without any need for Web design skills or programming knowledge. The company integrated IBM Lotus Sametime instant messaging into its Web site – enabling staff to interact with customers online. Now La Vacanza provides personal, responsive service: up to 20 percent of customers first contact the company via instant messaging and non-technical staff update information and pictures on the Web site easily. Check out the full IBM Collaboration solutions story here
  

  
  
  

• Slumberland- The Slumberland Furniture corporate opened its first store in 1967 and has since expanded to 120 retail locations and 3 regional distribution centers in 11 states across the central United States. With its growth came a need for a better way to communicate with its geographically dispersed retail locations that also allowed for security of its proprietary information and expedient dissemination of frequent information updates. Slumberland also sought scalability, an open architecture, and integration with its Oracle-based ERP system. Slumberland worked with IBM Business Partner Genus Technologies to leverage IBM WebSphere Portal Enable and IBM Content Manager software to develop its store operations intranet portal solution, SlumberLink. The system provides stable and reliable information architecture that offers secure access, automated worklow, and other benefits. In addition, Slumberland realized savings of approximately US$100,000 annually by replacing courier services with electronic document capture and automated routing.Solutions implemented include: WebSphere Portal Enable, Lotus Web Content Management, Lotus Sametime. Read more details on the IBM collaboration case study here.
  
  
• ELLE - ELLE is the Estonian, Latvian & Lithuanian Environment Ltd, an international environmental consulting company supporting environmental strategy and policy, capacity building, environmental legislation and environmental impact assessment, as well as training, seminars and workshops. When ELLE retained work as an outside consultancy for Astrale GEIE who works to provide assistance to the European Union’s LIFE Unit, ELLE needed to create an environment project management system (EPMS) to help these groups’ project staff, experts and managers better coordinate and manage projects. ELLE developed a new version of its pre-existing EPMS, based on IBM Lotus Notes and Domino software, which added functionality to extend its internal documentation, project management and project control capabilities to LIFE Unit projects. Called LIFEtrack, the updated system provides users with a single, centralized system for project documentation, control and management; Helps users manage and organize business operations, including document usage and storage, time and task management, and project team creation and management; Simplifies performance assessment with comprehensive project scoring; Eases reporting and organizational management while supporting payments through collection capabilities. Read more details on the IBM collaboration case study by clicking the title
  
• INEOS - A leading worldwide petrochemicals company with headquarters in the UK improves communications, establishes unified rules for using collaborative tools, and implements security improvements when it engages IBM and IBM Business Partner Easi to implement IBM Lotus Notes and IBM Lotus Domino software products. Solutions implemented include: Lotus Domino Enterprise Server, Lotus Notes, Lotus Domino Designer, Lotus Domino Messaging Server. Read more details on the IBM collaboration case study by clicking the title.
  
  
• Shikoku Electric Power Company - Shikoku Electric Power Company supplies electrical service to more than 2.8 million people and has recently expanded beyond the electrical service infrastructure it originally developed and now offers new data communications services, including cable TV, Internet and phone service over fiber to the home (FTTH). Shikoku electric needed to implement a communications system for knowledge sharing throughout the company, including critical information to enable rapid recovery from power outages during emergencies. Read on to see how they employed virtualization to deploy multiple IBM Lotus Notes and Domino servers on an IBM System z9 Business Class server, and used the resulting expanded software implementation as the basis for a new knowledge sharing system. This solution resulted in the extension of value of the existing IT investments, simplified operations and systems management, and enabled of cost-efficient scalability. Solutions implemented include: Lotus Notes and Domino, Linux (hardware: IFL, System z9, System z: System z9 Business Class [z9 BC]). Read more details on the IBM collaboration case study by clicking the title.
  
• The Celtic Manor - The Celtic Manor Resort wanted to simplify IT administration and improve Blackberry integration by upgrading to the latest version of IBM Lotus Notes and Domino. Q:chi helped to complete the upgrade within just three days, and now provides support for Lotus Notes and Domino and BlackBerry Enterprise Server. Solutions implemented include: Lotus Domino, Lotus Notes. Read more details on the IBM collaboration case study by clicking the title.
  
  
• Lopez y Cortina - An insurance company in Mexico improves messaging speeds, increases user productivity, standardizes security and realizes a cost-effective, autonomic backup solution when it works with IBM Business Partner Imaginesoft SA De CV to implement a new messaging and collaboration platform based on IBM Lotus Foundations. Solutions Implemented include: Lotus Foundations Start, Lotus Notes, Lotus Domino, System x: System x3105. Read more details on the IBM collaboration case study by clicking the title.
  
• Pfizer - Pfizer optimizes and streamlines creative thinking with a collaborative “Idea Farm” application built by IBM Business Partner Imaginatik on IBM Lotus Domino platform. The application manages end-to-end innovation process from idea generation to review and decision. By deploying the solution, Pzizer identified US$100 million in pipeline net present value; achieved US$20 million in cost avoidance since 2006; is leveraging intellectual capital to maximize returns on research investments; is better aligning the creative potential of individuals with current and future business needs, and is breeding a faster pace of innovation to solve problems in healthcare.Read more details on the IBM collaboration case study by clicking the title.
  
  
• Hartman Rauta Oy - An operator of hardware and do-it-yourself stores in Finland increases the security and flexibility of its mobile connections while improving integration when it upgrades to IBM Lotus Notes V8.5 software and implements IBM Lotus Notes Traveler software, IBM Lotus Mobile Connect software and IBM Lotus Quickr software. Read more details on the IBM collaboration case study by clicking the title.
• Principal Financial Group - A leading global provider of financial products and services to businesses, individuals and institutional clients, The Principal Financial Group wanted to meet the needs of client companies’ employees by offering personalized service to help them utilize available benefits and build financial strategies. Working with IBM Lotus, they built an interactive application based on IBM® Lotus® Expeditor software that combines data from multiple sources to generate tailored financial analyses and action steps. This resulted in a 13 percent increase in retirement plan participation, 9% higher contributions to retirement savings, and 48% increase in other voluntary benefits participation among many other advantages.Solutions implemented include: Lotus Expeditor. Read more details on the IBM collaboration case study by clicking the title.
  
• IT.WIT - IntelliGlobe, an IBM Business Partner, helped IT-WIT deploy a CRM solution based on the Lotus Notes and Domino platform that provides comprehensive support for sales and marketing. Solutions implemented include: Lotus Expeditor, ISSL - Lab Services, ISSW - Lab Services, WebSphere MQ Everyplace, DB2 Everyplace, Linux. Read more details on the IBM collaboration case study by clicking the title.
  
• Mxtran - Mxtran provides convenient payment options for cell-phone users regardless of wireless carrier or phone technology through a flexible, reliable “wallet phone” radio frequency identification payment platform using IBM® Lotus® Expeditor software with integrated IBM DB2® Everyplace® and IBM WebSphere® MQ Everyplace components. Solutions implemented include: Lotus Expeditor, ISSL - Lab Services, ISSW - Lab Services, WebSphere MQ Everyplace, DB2 Everyplace, Linux. Read more details on the IBM collaboration case study by clicking the title.
  
  
• Tri-West - TRI-WEST, a leading floor covering distributor to retailers and flooring contractors in the Western United States, including Hawaii and Guam, saves US$937,600 per year and improves customer service and business agility when it engages IBM BP Zobrist Consulting Group to build a portal solution based on IBM WebSphere Portal - Express and supported by IBM Lotus Web Content Management, IBM Content Manager Enterprise Edition and IBM Rational HATS software. Solutions Implemented include: IBM Content Manager Enterprise Edition, Lotus Web Content Management, WebSphere Portal - Express, Rational Host Access Transformation Services. Read more details on the IBM collaboration case study by clicking the title.

• Rheinmetall is a successful, €4 billion, international player in the automotive supply and defense technology industries with more than 19,000 employees worldwide. The company's existing collaboration platform was outdated and they needed to find a solution for efficient and highly transparent collaboration among employees and within teams, regardless of time zones, national borders and corporate divisions.
  
  Rheinmetall worked with IBM who, according to Markus Bentele, Rheinmetall's CIO, "offered the best solution and technical expertise compared with those of its competitors." IBM Lotus implemented a collaboration software suite consisting of IBM Lotus Connections, IBM Lotus Quickr and IBM Lotus Sametime software— and including integration into the SAP company portal and implementation of functional requirements in close coordination with IBM Labs. The results were an effective collaboration meeting their requirements, a high level of personal information management, and long-term security and protection of investments thanks to further development work through IBM. Check out the full details on the IBM collaboration case study by clicking above.
  
  

• The National Catholic Risk Retention Group — The National Catholic Risk Retention Group, Inc., is a specialized insurance company that offers solutions for financing and managing the liability risks of the Catholic Church. Established in 1988, the organization has shareholders consisting of 66 archdioceses and dioceses and one risk pooling trust. The group needed to provide its shareholders, directors and staff with a central and highly secure repository for sharing data and communicating a wide variety of information. The organization also wanted to automate several key forms submitted by its members and their service providers throughout the year, saving them time and effort.
  
  The group teamed with IBM Premier Business Partner Mercury Consulting Corp. to deploy IBM Websphere® Portal Express software. Members access security-rich, role-based documentation and workflow applications developed on the IBM Lotus® Domino® Enterprise Server platform. The portal is integrated with the client’s IBM Lotus Notes® environment, enabling employees to access email and calendar functions from practically anywhere through the portal interface. Solutions implemented include: Lotus Domino Enterprise Server, Lotus Notes, and WebSphere Portal. Check out the full details on the IBM collaboration case study by clicking above.
  
  
• The Delaware County Bank and Trust Company — Working with IBM, the IT team at The Delaware County Bank and Trust Company discovered an innovative way of working that delivers better service faster for multiple stakeholder groups. The bank uses Lotus Notes, Lotus Sametime and Lotus Quickr to save money and improve service.
  
  
• Calvary Baptist Academy — Calvary Baptist Academy is an educational institution fully accredited by the Louisiana Department of Education. The school wanted to update its file management strategy to improve data access and simplify the management of records. The school deployed the IBM Lotus® Foundations Start small business appliance to establish a central­ized file management system for its organization and a common management platform for school data. The solution also provides security features, including antivirus, antispam and a firewall, to protect critical records. Check out the full details on the IBM collaboration case study by clicking above.
  

• Virginia Commonwealth University — Virginia Commonwealth University is the largest university in Virginia and ranked among the top 100 universities in the United States in sponsored research. With two main campuses in Richmond, Virginia, and satellite operations world-wide, the university had a fractured infrastructure with many different email systems and limited collaboration capability. To reduce support resources needed, eliminate incompatibility issues, boost collaboration capabilities, and improve scalability, the university selected an IBM Lotus solution that included IBM Lotus Notes and Domino, Quickr, and Sametime which provide integrated communication and collaboration, with team spaces and document management to support group projects including a four-year, multimillion dollar project with hundreds of participants. Check out the full details on the IBM collaboration case study by clicking above.
  
  
• University of London — Working with Open Logic, the University of London is implementing IBM WebSphere Portal to surface SITS: Vision applications and a suite of IBM Lotus software – providing online learning environments, email and administrative support via a simple Web interface. Secure single sign-on is provided by IBM Tivoli software. Solutions implemented include: Lotus Domino, WebSphere Portlet Factory, Lotus Sametime, Lotus Connections, Lotus Quickr, Tivoli Access Manager for Enterprise Single Sign-On, WebSphere Portal Server, and Tivoli Identity Manager. Check out the full details on the IBM collaboration case study by clicking above.

• Compagnie d'Entreprises — One of Belgium’s largest construction companies gains the ability to easily and securely collaborate with external customers when it engages IBM Software Services for Lotus to help it deploy and customize a solution based on IBM Lotus Quickr software. Solutions implemented include: Lotus Notes, Lotus Domino, and Lotus Quickr. Check out the full details on the IBM collaboration case study by clicking above.
  
  
• Sukut Construction — The largest mass excavation and grading contractor in California and nationally recognized with over 30 industry honors, Sukut Construction now has an electronic forms solution for managing employees, equipment and job sites. Solutions implemented include: Lotus Forms. Check out the full details on the IBM collaboration case study by clicking above.
  
  
• Suntel Ltd. — Suntel, the third largest telecom company in Sri Lanka with over 550,000 customers, required an integrated mail messaging system that would enable the company to evolve as a fully collaborative organization. In Lotus Domino, Suntel found a reliable, scalable enterprise-grade email, collaboration capabilities, and custom application platform. Solutions implemented include: Lotus Domino, Lotus Symphony, Lotus Sametime, Lotus Notes. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Catholic Healthcare West — Catholic Healthcare West needed to provide clinicians with anytime, anywhere access to relevant patient data. Using IBM WebSphere Portal Enable software and Fusion Web from Carefx, it created a context-sensitive clinical workspace that provides an aggregate view of patient data. Solutions implemented include: WebSphere Portal Enable, and Linux. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Hendricks Regional Health — Hendricks Regional Health is a nonprofit health system with a medical staff of 250 physicians in more than 45 specialties. With help from IBM Business Partner, ITM Associates, Hendricks Regional Healthcare developed automated Patient Run Forms and On-Call applications, enhancing emergency management, simplifying the work of emergency responders, and improving accountability, quality control and internal communications. Solutions implemented include: Lotus Domino, Lotus Notes, Lotus Sametime. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• The Sydney Diocese of the Anglican Church — The Sydney Diocesan Secretariat, part of the Anglican Church of Australia is the central administrative organization of the Anglican Church, supporting an extensive number of independent Anglican organizations including parish churches, Independent and local schools, Anglican Retirement Villages and Anglican Youthworks. Solutions implemented include: Lotus Domino, Lotus Sametime, and Lotus Quickr. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Typex Group— An IT solutions provider in the United Kingdom leverages IBM Lotus Quickr software to team with international vendors in delivering its cornerstone solution, reducing project management time by an estimated 20 percent and helping to limit risk during project implementation. Solutions implemented include: Lotus Quickr, Lotus Domino Enterprise Server, Lotus Notes, Lotus Sametime. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• The Kentucky Baptist Convention — The Kentucky Baptist Convention (KBC) is a cooperative missions and ministry organization made up of more than 2,400 autonomous Baptist churches in Kentucky. A variety of state and worldwide ministries are coordinated through its administrative headquarters in Louisville, Kentucky. Solutions Implemented include: Lotus Domino, Lotus Sametime, Lotus Quickr, and Lotus Notes. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
  
  
• Manatee County Sheriff's Office — Manatee County Sheriff’s Office provides law enforcement and corrections services for the growing, West-Coast Florida county’s agricultural, commercial, industrial and residential constituents. The department prides itself on its state-of-the-art technology and highly trained staff. The Sheriff's Office needed to figure out how to handle a growth in workload, culminating in almost 2,500 phone calls per week from the community regarding various public safety issues and arrest inquiries. Deploying an information portal built with IBM WebSphere® Portal Express V6 software, which includes IBM Lotus® Web Content Management™ software, the Staff can now use the portal to create and manage content for the sheriff’s office Web site—even though they have no special IT or Web training. Solutions implemented include: WebSphere Portal Express, and Lotus Workplace Web Content Management. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Lodge Corttrel — Lodge Cottrell Ltd. (Lodge Cottrell) is a leading designer, supplier and installer of large-scale, industrial air-pollution control equipment. It operates internationally through a network of associates, partners, agents and licensees. The company needed to Implement an easy-to-deploy collaboration platform and find a cost-effective way to make accounting data transparent.They implemented a suite of IBM Lotus solutions to improve its enterprisewide communications, collaboration, and integration capabilities resulting in facilitates working remotely, reducing travel costs, improved end user efficiency for facilities, and more. Solutions implemented include: Lotus EasySync Pro, Lotus Sametime, Lotus Quickr, Lotus Domino Designer, Lotus Domino Express, and Lotus Enterprise Integrator for Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Sirius Computer Solutions — Sirius Computer Solutions, a nationwide IT solutions provider, improved costs after displacing an existing voice telecom system with a new IP telephony solution from IBM and 3Com Corporation. Solutions implemented include: Lotus Sametime, Lotus Domino, Lotus Connections, Lotus Quickr, System i, and Linux. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Trovus — To eliminate document management bottlenecks and foster collaboration among staff, Trovus chose IBM Lotus Quickr to supplant email for collaborative document creation and management with version control. Now, staff can co-author proposals faster and more effectively while leveraging input from all team members; clients can be made part of the proposal process while gaining insight into a new way of working; the quality of proposals has improved, and co-development with clients increases likelihood of closing the deal; integration of Lotus Quickr with popular desktop software allows users to continue working with the tools they know. Lotus solutions implemented include: Lotus Quickr. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Holiday Region Lammertal — The Tourism Offices of Holiday Region Lammertal, is one of 31 Austrian tourism offices tasked with promoting Austria as a vacation destination. The Holiday Region Lammertal, with a distributed workforce, needed to reduce security threats to its messaging environment, orchestrate the activities of its employees, and keep everyone abreast of the latest information. The organization turned to IBM Lotus Notes and IBM Lotus Domino software to speed collaboration, ease remote access, simplify and streamline workflow management and boost security for a distributed workforce. Lotus Solutions implemented include: Solution: Lotus Domino and System x. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Jibes — The semiconductor industry adjusts production goals on an hourly basis, which creates a volatile situation for subcontractors. A major semiconductor manufacturer needed to be able to feed its suppliers’ information on its “reschedule-ins” and “reschedule-outs”— its information on rescheduling more or less products to meet a fluctuating market. The semiconductor company uses portal technology to provide all its employees with access to the information they need to do their jobs. This portal technology can also be extended to partners, but some of the partners don’t have a portal or any vehicle for making the information accessible to its needs, nor the resources to build one. IBM partner, Jibes, worked with the semiconductor manufacturer to create dynamic demand planning using enterprise mashups from IBM. Lotus solutions implemented include: Lotus Mashups, WebSphere sMash, IBM InfoSphere, and MashupHub. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Hess Corporation — Hess Corporation operates more than 870 gas stations featuring convenience stores in 14 eastern U.S. states. Needing to improve the accuracy and reduce the cost of its manual enterprise wide inventory-tracking processes, the company engaged IBM Business Partner Openstream to revamp its inventory tracking system. Solutions implemented include: IBM Lotus Expeditor. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• OKI Printing Solutions — Striving to maintain its reputation for excellent customer service levels, while continuing to follow a lean staffing strategy, OKI Printing Solutions needed an advanced Customer Relationship Management (CRM) solution. Working with IntelliGlobe, an IBM Business Partner, OKI Printing Solutions deployed a customized CRM solution built on the IBM Lotus Notes and Domino platform. Solutions implemented include: Lotus Notes, Lotus Domino, Lotus Quickr, and Lotus Sametime. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Dansikring Direct — To help staff resolve IT issues more rapidly, Dansikring implemented Helpdesk.Easy from Sander Software, a solution built on the IBM Lotus Domino platform which is integrated with IBM Lotus Sametime software and can be accessed by both IBM Lotus Notes and simple Web clients. Solutions Implemented include: Lotus Notes, Lotus Domino, and Lotus Sametime. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Mxtran — Wanting to expand its portfolio of mobile payment solutions, Mxtran devised a new “wallet phone” offering that involved attaching radio frequency identification (RFID) tags to cell phones. These tags would act as prepaid credit cards, allowing consumers to transfer funds to the wallet phone and subsequently purchase goods and services at retailers using only their cell phones. Mxtran needed an integration framework for the wallet phone system and, teaming with IBM Global Technology Services, implemented IBM Lotus® Expeditor, Version 6.1 which serves as a bridge between the prepaid credit lines of wallet phone users and payment terminals in department stores across Taiwan and China. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Revision 88 — Revision 88, based in Esbjerg, Denmark, is one of eleven chartered accountancy firms in the Danrevi Group. The group employs 110 people. Revision 88 implemented a solution from Revimentor which provides quality control and document management for the audit process. The solution is built on the company’s existing IBM Lotus platform and combines information extracted from the company’s email environment with letters, telephone logs and other documentation. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Niro — Niro A/S, part of the GEA Group, is a Danish company that specializes in the development, design and engineering of liquid and powder processing equipment for the manufacturing of products in powder, granular or agglomerate form. Niro deployed IMAM technology (www.imam.dk), an IBM Lotus Sametime solution from IBM Business Partner Semaphor (www.semaphor.dk) to facilitate the creation of IM agents that enable users to quickly query the company’s databases and retrieve information via a simple Lotus Sametime interface. This deployment eliminates the need for specialized client software and makes it easier for users to access information. IMAM is designed to enable non-technical users to create IM agents quickly and easily, without any need for coding – Niro was able to set up three new IM agents on the day the solution went live. Lotus Sametime supports mobile devices, so Niro will be able to extend the solution to travelling sales teams. Solutions Implemented include: Lotus Sametime. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Automobil Lamborghini — Lamborghini implemented a Web portal based on IBM WebSphere Portal Express, and worked with IBM Premier Business Partner Tecla (www.tecla.it) to extend it using Lotus Sametime and IBM Lotus QuickPlace. The company also integrated a corporate intranet into the solution. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
   
  
• Cubist Pharmaceuticals — The disparate set of systems Cubist was using to manage clinical trials could not scale to handle growth, resulting in a lack of process automation and standardization. To move the trial oversight in-house, Cubist deployed a robust clinical trial management system built on the IBM® Lotus Notes® and Lotus® Domino® platform. Solutions implemented include: Lotus Notes and Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• GXS — GXS Trading Grid is a global B2B e-commerce and integration platform that supports the creation and adoption of on-demand supply chain management solutions for companies of any size. The company’s customers needed a solution that could render forms that looked like their paper equivalent, perform complex table look-ups and support double-byte character languages such as Japanese and Chinese. Solutions implemented include: Lotus Forms, and WebSphere Application Server. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• IBM CIO Office — The IBM Office of the CIO needed to cost-effectively deliver global collaboration tools in a secure and heterogeneous environment to a broad array of 450,000 IBM end users. With IBM® Lotus® software running on multiple operating systems, users can now save time and increase productivity no matter how they work. Solutions implemented include: Lotus Notes 8 and Lotus Domino 8. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• National Football League — The NFL gains a dynamic, well-organized Web portal that caters exclusively to the national and international media and fosters goodwill between the league and the press when it deploys a solution leveraging IBM Lotus and IBM WebSphere software. Solutions implemented include: IBM Websphere Portal Server Enable v6, IBM Websphere Information Integrator Omnifind Edition, Websphere Application Server Network Deployment v6, Workplace Web Content Management, Portal Document Management, Workplace Forms Designer, Forms Viewer and Forms Server 2.6.1, Portlet Factory Designer, Dashboard Framework, Rational Application Developer v7.0, Rational Performance Tester, MS-SQL Server 2000 SP4, and LS-21 Blades with AMD Opteron Servers. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Nutra-Flo Protein and Biotech Products — A leading producer of quality animal feed ingredients improves communication and collaboration with its employees, partners and customers when it upgrades its IBM Lotus Notes messaging platform to Version 8 and implements IBM Lotus Sametime and IBM Lotus Quickr software. Solutions implemented include: WebSphere Portal Enable, WebSphere Application Server, WebSphere MQ. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Tri-Search — Tri-Search provides online services to legal practitioners, local government agencies, accountants, real estate agents and surveyors.The company was looking for an online platform that would help it gain a competitive edge and develop an interface between the government agencies that kept records and the solicitors who needed to use them. Solutions implemented include: Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Healthways, Inc. — Healthways uses .NET and Java technologies to help 27 million members achieve their best health by providing proactive Health and Care SupportSM programs for individuals at each phase of life. Healthways needed to reduce paper and postage costs for printing and mailing literature to its members, while growing its recipient base. With a self-service portal, the company could provide an alternative to costly paper-based processes and offer around-the-clock, Web-based access to health and disease management documents. Healthways implemented an eFulfillment Portal based on IBM WebSphere® Portal Enable software and the IBM Workplace Web Content Management™ application to address their needs. Solutions implemented include: Workplace Web Content Management, WebSphere Portal Enable. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Zobrist Consulting Group — HTML-based content creation at Zobrist impeded communication with clients on projects, slowed sales and made it difficult for customers to quickly update commercial Web sites with the latest product offerings. With IBM® Workplace Web Content Management™ software, the company can speed collaboration and content creation.
  Solutions implemented include: Workplace Web Content Management, Lotus QuickPlace, WebSphere Commerce - Express, WebSphere Portal, DB2 9 for Linux, UNIX and Windows. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• COFRM — The Colegio Oficial de Farmacéuticos de la Región de Murcia (COFRM) is an association that provides services for all pharmacy professionals in the Murcia region of south-eastern Spain. COFRM worked with Isotader, an IBM Business Partner, to develop a quality management solution based on COFRM’s existing IBM Lotus Notes and Domino 7.5 platform. The solution provides built-in workflows for both COFRM’s internal operations and associate pharmacies, which access the system remotely via a Lotus Notes client. Solutions implemented include: Lotus Notes and Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  

• OTP Bank Romania — OTP Bank is the biggest bank in Hungary and a member of OTP Bank Group, one of the leading financial groups in central and eastern Europe. The group operates in Hungary, Bulgaria, Croatia, Montenegro, Romania, Russia, Serbia, Slovakia and Ukraine. OTP Bank Romania implemented IBM Lotus Domino Messaging Express and IBM Lotus Domino Collaboration Express software to help scale to accommodate the bank's rapid growth and provide the necessary messaging and collaboration capabilities. Solutions implemented include: Lotus Domino Collaboration Express, and Lotus Domino Messaging Express. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Celina Insurance Group — Celina Insurance Group needed to increase competitiveness against larger insurance carriers by integrating independent agents into business processes. An extranet based on IBM® Lotus and IBM DB2® software running on an IBM AS/400® server allowed them to create a collaborative environment. Solutions implemented include: Lotus Notes, Lotus Sametime, Lotus Domino, DB2 9 for Linux, UNIX and Windows. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  

• Metropolitan Life Insurance Company — To achieve an aggressive goal of growing its customer base, MetLife needed an infrastructure that could support expansion without compromising business. The company standardized its enterprise IT infrastructure to create a powerful, integrated computing environment. Solutions implemented include: Lotus Notes, and Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  
  
• Hospitales Nisa — Hospitales Nisa is a private healthcare group which operates five hospitals throughout Spain. The group works with over 1,500 medical professionals and treats more than 200,000 patients per year. Hospitales Nisa worked with IBM Business Partner Isotader (www.isotader.com) to develop and implement a new quality management solution based on IBM Lotus Notes and Domino 6.5. The solution provides an integrated communication platform and repository for vital process documents. Solutions implemented include: Lotus Notes, and Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  

• Pierburg GmbH — Pierburg worked with IBM to remodel its business processes and upgrade global systems to a new version of its ERP software, designing a core template based on the SAP for Automotive solution portfolio, with standardized interfaces for suppliers and customers. The solution is hosted by IBM Mittelstand Systeme (IMS). Solutions implemented include: Lotus Notes, Lotus Domino, SAP. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• Regent Building Materials Supply Company Lmt. — Regent implemented an FLP Enterprise Management System solution that acts as a centralized database management system and helps streamline the client’s invoicing, delivery scheduling, stock balance control, accounting, time sheet and check-printing processes. Solutions implemented include: Lotus Domino, Lotus Domino and Collaboration Express. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• TDG — TDG worked with ThroughBox IT (www.throughboxit.com), an IBM Premier Business Partner, to implement a Web-enabled workflow solution using its FastWorks Operational Health and Safety application on the IBM Lotus Domino communication platform to create a system called SHADOW. Solutions implemented include: Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  

• Clear C2 — IBM Business Partner Clear C2 wanted to build a comprehensive CRM solution to integrate sales, marketing and customer service into one seamless operation. Solutions implemented include: Lotus Domino, Domino Everyplace Access Server, WebSphere Portal, System i, System p, and System x. Check out the full details on the IBM Collaboration Solutions case study by clicking above.
  

• TCE TOOLS — A small global company, TCE Tools, called on IBM and Acuity Software, an IBM business partner, to help modernize its communication methods by developing a solution that would enable TCE customers to directly access the TCE enterprise resource planning system via the Internet. Solutions implemented include: Lotus Sametime, Lotus Domino Collaboration Express, WebSphere Portlet Factory, WebSphere Portal Express, and System i. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• VARIOUS COMPANIES — This brochure showcases eight recent projects at UK companies, where IBM Business Partners leveraged Lotus technologies and their own expertise to meet the specific business needs of their customers. Solutions implemented include: Lotus Notes, and Lotus Domino. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• OPAL FUTURE TECHNOLOGIES —Mainsoft and IBM help Opal Future Technologies reduce operating costs by consolidating eight funds management systems into one. Solutions implemented include: Websphere Portal. Check out the full details on the IBM Collaboration Solutions case study by clicking above.

• THE HILLMAN GROUP — The remote staff of The Hillman Group needed direct access to business intelligence tools. IBM WebSphere Portal and Lotus software now provide integrated access to applications, business processes, reporting and documentation. Solutions used include: Lotus Notes, Lotus QuickPlace, WebSphere Portal, Lotus Sametime, and System i. Read the IBM Collaboration Solutions case study by clicking the title.

• FABBRICA TESSUTI ELASTICI — Fabbrica Tessuti Elastici Besana S.p.A., which produces elastic fabric for men’s and women’s underwear, implemented a Lotus solution that enables a highly available collaboration environment that efficiently sends and receives email. Solutions implemented include: Lotus Notes, and Lotus Domino. Read the IBM Collaboration Solutions case study by clicking the title.

• Catholic Life Insurance — The static Web site of Catholic Life did not lend itself to community building, and employees lacked the ability to update the site dynamically. With IBM® Lotus® Domino® Utility Server Express software, the organization found a cost-effective and flexible platform for building a dynamic and interactive Web community. Solutions implemented include: Lotus Domino Utility Server Express. Click the title to read the IBM Collaboration Solutions case study.

• ARPEL — In order to improve document creation and management, ARPEL implemented a solution based on IBM® WebSphere® Portal Enable, IBM Lotus Notes® and Domino® Version 7, IBM Lotus® QuickPlace® and IBM Lotus Sametime® software running on an IBM eServer™ xSeries® server helps reduce software licensing costs by about 50 percent. Solutions implemented include: Lotus Notes, Lotus Domino, Lotus QuickPlace, Lotus Sametime, and WebSphere Portal. Click the title to read the IBM Collaboration Solutions case study.
  

• RENFE — RENFE deployed WebSphere Portal running unders SUSE Linux on the IBM System z platform to create a single, centralized intranet for staff. Solutions implemented include: WebSphere Portal, System z9, System z, Linux, Information Integration, and Information On Demand. Click the title to read the IBM Collaboration Solutions case study.
  

To be considered and to get the process started, just send an email with Subject Line: User Group Member -- [Your company name] to Lisa Wright of IBM with the following information:

• Company name
• Company URL
• Contact name
• Email address
• Employee size
• City, State, Country
• Business Need (i.e. Why was the IBM solution needed? What were your company's "pain points?")
• Solution Implementation (Identify the products used in this reference)
• Business Benefits (What benefits were derived by implementing this solution? Quantify if possible.)
• IBM account manager*
• IBM account manager email address (This must be an IBM email address)
• Was a Business Partner involved with implementing the solution? If so, please identify the Business Partner, a contact, and their email address.

Only those messages that contain complete information will be considered for participation in the program. To learn more about the benefits of participating in the IBM Client Reference Program click here.

* The IBM account manager must be an IBM employee